Victoria, AUSTRALIA
Tel: 61-3-9699 8844, Fax: 61-3-9690 5331
We don't take blocking of your source details lightly! It makes
huge and costly work for us and causes us much grief! You may wish
to read more about our policies and the reasons.
If you have been blocked then you have been blocked for a reason.
That's for sure. For example your ISP or
Company members may have a history of repeatedly spamming our members. Or you or they may have
unknowingly or intentionally send numerous Virus emails to our members. Or
your computer may have been knowingly or unknowingly been used as an Open
Mail Relay by Spammers. We along with other sapm recipients may or may not have
complained to you. But certainly it has happened from your source more than
once. Low incident spam sources may get a detailed courtesy reply in the
rejection message. Very persistant spam sources will certainly just get a plain
rejection.
You can contact and advise us with your details if your Domain Name, IP addresses,
customers etc. have been blocked by our system for whatever reason. We can get you unblocked
ASAP!
First...
Check the BLOCKING
LIST to see if your domain or IP address is blocked. You can also
Phone or Email us!
then...
If you are the SENDER you can get your individual
email address details unblocked without bothering the recipient by following the unblocking process yourself. Complete and
Fax us the APPLICATION FORM and we
will investigate to see if it can be unblocked ASAP.
Please note that if we find you sending Spam or Viruses to our members, even
if you have unknowingly contracted a Spam or email virus causing Spam or
Virus emails to our members then you will be blocked again! We can not
provide this service for free. Otherwise we can end up blocking and
unblocking some sites all day every day. And do nothing else! We are not
trying to be malicious or money grabbing. But we can not cover the huge cost of
spam administration for free. Our priority is
to protect our service and all our members email accounts from email abuse. Not to make life
hard for you.
OR...
If you are the RECIPIENT MEMBER you can get
the
sender's individual
email address details unblocked without bothering the sender by following the unblocking process yourself.
Please read the information and then complete and
Fax us the APPLICATION FORM to see if it can be unblocked ASAP.
Please note that if we find the sender sending Spam or Viruses to our members, even
if they have unknowingly contracted a Spam or email virus causing Spam or
Virus emails to our members then they will be blocked again! Our priority is
to protect our service and all our members email accounts from email abuse. Not to make life
hard for you.
The process and application form instructions are
simple and clear. But if you need further help or information Phone 03-96998844 or Fax 03-96905331 or
Email us with your details, Domain Name, IP addreses etc. to get unblocked ASAP.
