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*                           MICRONICA                           *
*                CONDITIONS AND TERMS OF TRADE                  *
*                         Copyright (C)                         *
*                    V1.8.2 2009, V1.8.3 2012                   *
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Software/Hardware/Services  (hereinafter  referred  to  as   "the
goods")  are  supplied by Micronica (hereinafter referred  to  as
"the  supplier"  or  "we") to the customer on the  basis  of  the
following  terms  and  conditions. The  customer's  order  and/or
purchase  and/or use of the goods is deemed to be  acceptance  of
these terms and conditions.

These terms and conditions may change at any time without individual
notifications but will be on display to all customers and for public 
access on this web site location, and also individually upon written 
request.
Changes to our terms and conditions will take effect after seven days 
having been placed on this web site. You can therefore obtain the 
current latest terms and conditions from our web site at any time or 
by other means upon written request. You may like to check these most
recent terms and conditions on our web site at any time before placing 
an order.

These terms and conditions do not exclude any rights of the
purchaser under applicable laws in the state of Victoria.
If  there  is any situation you feel is  not  adequately  covered
here,  please  let  us know and we  will  consider  ammending  it
accordingly.  Any  condition  arising  that  is  not  clearly  or
adequately  covered here shall be dealt with under our  own  sole
discretion.

* All prices, charges, costs are subject to Goods and Services Tax 
GST. 10% GST will be charged and added as applicable.
*  Payment  is  normally required in  advance  before  goods  are
shipped unless you have a credit arrangement in place.
* Our warranty terms  take precedence over warranty terms of  any
original equipment manufacturer whose goods we supply.
* Where we have not been paid in full for the goods  and have 
delivered the goods to the customer then the customer agrees they
shall keep the goods as  fiduciary on our behalf.
* Title to goods passes upon payment in full. If we have
not been paid according to the terms outlined herein the customer
agrees that we may by our servants or agents enter  the
premises at which the customer is storing the goods to  repossess
the  goods.  The  customer shall be held  liable  for  any  costs
incurred as a result.
* In the event of any account outstanding for more than 14 days we
may at our discretion place the account due in the hands of a debt
collection agency or solicitors. All costs incurred shall be added
to the original amount owed as well as any interest due.
*  The  customer agrees to pay interest on any  overdue  accounts
from the day the amount became due at the rate from time to  time
applied by the National Australia Bank on overdrafts in excess of
$100000 plus two percent (2%).
*  The customer agrees to pay in addition to interest  a  monthly
administration fee on overdue accounts to the sum of $25/month.
* Interest on overdue accounts and administration fee is  without
prejudice  to  any  other  rights  of the supplier  under  this
agreement.
*  The customer will comply with terms of any license  agreement
applicable  to any part of the goods and the customer  shall  not
copy the goods in whole or part except for the purpose of backup.
* All goods remain the property of the supplier and title to  the
goods shall not pass to the customer until full payment has  been
received.
* You do not own any of our product in your possession until all of our
product you have purchased from us at any time and all other amounts owing
by you to us on any account have been paid for in full. Until you have given
us full payment, you promise to store and deal with our product in a way
that it is clearly identifiable as ours. You grant us an irrevocable licence
to enter your premises on any business day to inspect our product in your
possession and your books or records regarding our product. If you wish, you
may promote and on-sell our product in the ordinary course of business even
if ownership of our product has not passed to you. You will hold the
proceeds of sale in trust and not by way of security, for and as agent for
us in a separate account, you will pay the proceeds to us as soon as you
receive them and we have the right to trace and claim such proceeds. You
have no right to bind us to any liability to any third party by contract or
otherwise. If you use our product in some manufacturing or construction
process of your own or some third party, you will hold such part of the
proceeds as relates to our product in trust for us. Such part shall be
deemed to equal in dollar terms the amount payable or owing by you to us at
the time of the receipt of such proceeds. You will also keep separate
records and clearly identify in your books your use of our product in such
manufacturing or construction process.
* The goods shall be at the customer's risk upon delivery.
* Delivery shall be deemed to occur upon physical delivery to the
customer or if installation is required upon loading or servicing
at the customer's premises. The supplier is authorised to deliver
and  install  goods at the address given to the supplier  by  the
customer  for  that  purpose. It is  expressly  agreed  that  the
supplier will be deemed to have delivered and installed the goods
in  accordance with its contract if that addressee  obtains  from
any  person a receipt or signed delivery docket for the goods  or
if  it  can  be  proven that goods have  been  delivered  to  the
customer's premises by any other means.
* We do not offer a "try and buy" or "try and return" or "try and
return for refund" service for any of our products unless
specifically arranged and agreed to in advance in writing. In such
cases a restocking and retesting fee will apply.
*  The  supplier does not warrant that the goods  will  be  error
free,  the  use of the goods shall be uninterrupted or  that  the
goods  will  be  fit for a particular purpose, even to that for  
which  it  is intended  to  be  used. Other than subject to any 
rights of the purchaser under applicable laws in the state of 
Victoria. Any liability of the  supplier  shall  be limited  to  
the replacement  of the  goods  or  the  supply  of equivalent goods 
and in the case of services to the supply of the services again.
*  It  is  up to the customer to ensure that  goods  ordered  are
suitable  for their purpose. We do not accept any  responsibility
for   suitability  of  goods  or  compatibility   with   customer
equipment.  It is up to the customer to ensure that  they  order
the correct or appropriate product for their particular
requirements. We do not provide refunds including but not limited
to chosing unsuitable goods for your purpose.
* If in doubt and to ensure product suitability for your particular
purpose we recommend you arrange for a consultation to discuss and if 
necessary test and demonstrate products before you purchase to see
if it suits your particular purpose and to what degree. We can even
arrange an Onsite Field Visit to set up equipment on your particular
components and in your environment or set it up in our Service Centre.
That way you can make sure it meets your needs before you buy.
We can provide this service at our usual consultation and service
rates listed on our website or call us to discuss if you are unsure
before purchasing. As we do not refund if you decide a product is
unsuitable after purchase. We do not do refunds for goods found to be
unsuitable for individual applications after purchase. Such as not
being fast enough, clear enough, small enough, big enough, slow enough.
* Where goods are found "Dead on Arriveal" (DOA) we will endeavour to
provide immediate replacement provided that the goods are returned
absolutely complete, in complete original packaging, in perfectly new and
unmarked condition including the packaging.
* In case it is not perfectly clear to you, if goods are found faulty
we will repair or replace it. If we find goods not to be faulty we will
charge for the service. We will not refund if we are able to repair or
replace the item. If this unacceptable to you then please do not buy it.
* Satellite Dish Antennas may require a professional installer and 
Engineer to ensure proper site inspection, installation and operation.
We will not warranty Dish Antennas for damage by environmental 
conditions. Warranty is strictly limited to defects in materials 
and workmanship. We will not enter into warranty claims where 
installations have not been completed by suitably qualitifed 
installers and certified by a qualified engineer who should provide
a final "Certificate of Suitability and Approval" that the particular
installation is safe and suitbale for the individual environmental 
and physical cirumstances. Particularly but not limited to mounting 
and wind conditions.
Under no circumstances will we be held responsible for consequential 
damages to persons or property.
* Satellite receiver equipment should be installed by a competent and
qualified technician. As items such as LNB, Receiver and other components
normally need settings and adjustments to be carefully configured, matched
or adjusted. We do not do special configuration or adjustments prior to
purchase unless specifically requested, discussed and the additional
service is paid for. It is up to the customer to decide if they can do it
themselves or not.
* We do not do refunds for customer or their technician inability to
make products work. If you can not make it work we can provide 
consultation and service if required at our normal rates. Please do
not assume that because you can not make it work that it is therefore
automatically faulty. In most cases from our experience items are not
in fact faulty.
* Satellite TV Reception. We specifically draw the purchaser's 
attention to the fact that all material broadcast by satellite may 
be subject to copyright. And we do not guarantee the continued 
reception of any satellite transponder/service for whatever reason.
* Where services have been provided, our judgement as the the
appropriate applicable labour rate shall be final. Refer to our
labour rates current at the time.
* Where services are provided the customer is liable to pay for the
service. No dispute will be entered into until after their account
has been paid and brought up to date. Even if in their own judgement 
they feel they did not receive satisfactory service in some way. 
Our judgement shall be final but we will adjust any amount at our
discretion but only after the original amount has been paid.
* We do not provide refunds. In the event that we decide at our 
discretion to provide any refund for goods a minimum handling 
charge of $120+gst plus delivery costs and other overhead costs will
be charged.
* In any instance where it is ruled that a refund to the customer
is  due  the  supplier will not be held liable  for  the  portion
making  up  any cost relating to delivery,  banking  charges  and
handling but only to the actual price of the goods only.
* Warranty stickers showing the warranty expiry date and identifying
that the product was purchased from us may be attached to products 
sold by us. This makes warranty claims quick and convenient for
you. Under no circumstances may these stickers be removed or damaged.
Damage or removal of our warranty stickers automatically voids warranty 
and no warranty claim consideration will be entered into. 
* Fair wear and tear damage of product is not covered by warranty. 
Fair wear and tear damage to our warranty stickers will also be
deemed to be product damage by fair wear and tear. And the product
item will therefore be not covered by warranty even if within the
warranty expiry date.
* Labour and handling and delivery cost and any other  associated
overhead  costs  required to verify if goods are faulty  will  be
borne by the customer in the even that goods are found not faulty
by  the  supplier. Our judgement as to whether goods  are  faulty
shall  be final. Our standard labour and delivery costs apply  to
verification  of alleged faulty goods where we judge them not  to
be faulty.
* Repaired or Serviced goods under warranty or outside of warranty
must be collected by the customer within 30 days from advice that
goods are ready to be collected. Such advice may by by telephone,
fax, post or email. Where goods are not collected and/or paid for
within this time we will dispose of the goods 30 days after giving
further notice that we intend to dispose of goods unless they are
paid for and/or collected within such time in line with our normal
practice for uncollected or unpaid goods and the file will be closed
permanently with no further correspondence entered into.
* Customer orders accepted by the supplier shall be firm and binding
and may not be cancelled by the customer without our written consent. 
Where we accept such cancellation, the customer shall pay all our 
costs incurred by us in performing the contract up to the date of our 
acceptance of such cancellation. Such costs shall include but shall
not be limited to our costs to procure the product or service of 
the order, our labour costs at our normal applicable hourly rate 
and our overhead costs.
* We shall not enter into any warranty, replacement or any other 
claims for goods or services which have not been paid for in full.
*  Telephone  technical support is not included with any  of  our
products but is available seperately at our normal hourly  labour
rates if required.
* Nothing in this agreement shall exclude, restrict or modify any
condition, warranty or liability which may at any time be implied
by  the Trade Practices Act, the Sale of Goods Act or  any  other
law  where  to  do so would render the above  provision  of  this
agreement void provided that liability is limited as provided  in
other clauses.
*  This agreement will be governed and constructed  according  to
the laws of the State of Victoria, Australia.
*  Any claim against the supplier will be contested and  attended
only in the State of Victoria, Australia.
*  This  agreement constitutes the entire agreement  between  the
parties  and is not transferable without the written  consent  of
the supplier.
* These terms retain maximum effect. If any part of these terms or 
the contract is found to be illegal, invalid, or legally 
unenforceable, we and the purchaser agree that those parts will be 
deleted from the terms as if they had never been agreed. In such 
event the we and the purchaser agree to do anything which is 
reasonable and necessary to carry out these terms as
originally intended. We and the purchaser agree that the contract
will be amended if it is necessary to carry out this clause. 
*  Our normal warranty terms and conditions will  apply  to
equipment which we provide. Warranty is limited to repair or replace
goods within the warranty period where we deem or confirm goods to
be faulty after our normal test process. Not refund unless the item
supplied or equivalent is no longer available. A Service Fee will
apply to goods deemed as not faulty following our testing.
* Goods sent for warranty repair and service will be deemed not to
be faulty where the alleged faulty goods perform in a way similar
or identical to another sample of the same item or pass our normal
tests.
*  We will not be held liable for inability to supply  any
goods  or products on time and in the manner required where  such
inability to supply is beyond our control.
*  We  will  not  be held liable for  direct  or  indirect  costs
incurred  in circumstances where a substitute product or  service
has to be sourced from another supplier.
* Any returned goods must be accompanied with an R.M.A. (Returned
Material Authorisation) issued by us prior to return or they may 
not be accepted.
*  We  will  not be held liable for  any  consequential  loss  or
damages arising from the use of our goods and services under any
circumstances.
* In any case of any claim arising against us we will not be held
liable for any amount beyond the cost of actual goods or services
provided in any one particular instance.
* The customer shall indemnify us against all claims, costs, damages,
and expenses incurred by us for which we may become liable as the
result of the carrying out of work on or to goods and services in
accordance with the requirements of specification which the customer
requires, including any infringement or alledged infringement of any
patent or other industrial or intellectual property or right vested
in any person, firm, company or body.
* When returning goods under warranty or any other purpose it is up 
to the customer to deliver to and collect goods from our premises 
or arrange their  own courier at their own expense  unless we agree 
to  use our  own  means  of delivery.
Warranty does not include freight to or from customer. Even in the event
that goods are faulty on arrival. This applies even if customer chose to use
their own or our courier when goods were purchased. Delivery when purchasing
has nothing to do with return delivery for warranty and out of warranty
claims.
* Payment can be made in person, by postal cheque, bank deposit or
Visa, Bankcard or Mastercard credit cards (add 3% for credit cards). 
* Credit card authorisation for any one payment on any and all goods 
and services that we provide is also deemed to be authorisation for 
future payments, automatically, as they fall due or become overdue, 
on any or all of the customer's due debts. Including but not limited 
to internet access services, purchase of goods and provision of 
labour services. We reserve the right to debit one or several credit 
cards provided to us from time to time if one card has insufficient 
funds and is declined, to meet the debt in full.
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